Betjam's Terms & Conditions — Complete Guide

Welcome to Betjam. These terms and conditions ("Terms") constitute a legally binding agreement governing your use of the Betjam platform (betjam.im). By creating an account, using the platform, or accessing any of our services, you are automatically deemed to have accepted these Terms.

Betjam is an online Sports Betting platform offering users in Bangladesh the ability to bet on cricket, football, kabaddi, and a range of other sporting events. Our goal is to provide a transparent, secure, and enjoyable betting environment.

These terms are written in plain language so every Bangladeshi user can understand them easily. Betjam is committed to full transparency — no hidden conditions or complex legal jargon. Clear, straightforward communication is our policy.

To place bets on Betjam, you must first create a personal account. You are required to provide accurate and truthful information during registration. Opening an account with false or incorrect information is a direct violation of our terms and conditions.

• Each person may register only one account — multiple accounts are strictly prohibited.
• The name, address, and mobile number you provide at registration must be accurate and belong to you.
• Keep your account password private — never share it with anyone.
• If you notice any unusual activity on your account, contact Betjam support immediately.
• A copy of your National ID or passport may be required for account verification.

Log in to Betjam using your registered mobile number or email and password. If you forget your password, use the "Password Reset" option. We recommend changing your password regularly to keep your account secure.

You must be 18 years of age or older to use the Betjam platform. Minors are strictly prohibited from creating an account or placing bets on Betjam — this is considered the most serious violation of our terms and conditions.

• Minimum age: 18 — no exceptions.
• Betjam may request a copy of your national ID at any time for age verification purposes.
• Any false information regarding age will result in permanent account closure.
• If you believe a minor you know is using Betjam, please report it to support@betjam.im.

All users on Betjam are required to follow certain fundamental rules when placing bets. These terms apply to all bet types — pre-match, live betting, and combo bets.

• Once a bet is confirmed, it cannot be cancelled or modified.
• Odds offered before a match begins are subject to change — the odds at the time your bet is confirmed are the ones that apply.
• If a match is cancelled or abandoned, all bets placed on that match will be refunded.
• If incorrect odds are displayed due to a technical error, Betjam reserves the right to void the affected bets.
• Your betting history and account statements are available under the "My Account" section.
• Maximum bet limits vary by event — the limit for each event will be displayed alongside it.

In live betting, odds change from moment to moment. Always confirm the odds before placing your bet. Betjam ensures maximum transparency in live betting — every odds change is updated in real time.

Betjam accepts deposits via bKash, Nagad, and Rocket. Always double-check the account number and amount before making a payment. Betjam will not be liable for funds lost due to incorrect details provided during a deposit.

• Minimum deposit amount: ৳500 (five hundred BDT).
• Only make payments from a mobile banking account registered in your own name.
• Payments from third parties are not accepted and may be treated as money laundering.
• Deposits are typically credited to your account within 5–15 minutes.
• If a payment is delayed, contact support with your transaction reference number.

Betjam offers a range of bonuses and promotions — including a welcome bonus, deposit bonus, cashback, referral bonus, and weekly offers. Each bonus has its own terms and conditions, which are clearly stated alongside the offer.

• Claiming a bonus constitutes your acceptance of that bonus's specific terms and conditions.
• Bonus balances cannot be withdrawn until the wagering requirements have been met.
• Each bonus offer can only be used once per account.
• Any bonus not used before its expiry date will be cancelled.
• Any attempt to abuse bonuses or claim them through multiple accounts will result in account closure.
• Betjam reserves the right to modify or cancel any bonus program at any time.

For full details on bonuses Bonus Page Visit the page. Read the terms for each offer individually and make sure you understand the wagering requirements before accepting any bonus.

To withdraw funds from Betjam, your account must be fully verified (KYC). Withdrawals will not be processed from unverified accounts. This is an essential part of Betjam's terms and conditions.

• Minimum withdrawal amount: ৳1,000 (one thousand BDT).
• Withdrawals will only be processed to a mobile banking account registered in your own name.
• Standard withdrawals are processed within 1–24 hours.
• Large withdrawals may require additional verification.
• Wagering requirements must be met before withdrawing winnings earned from bonuses.

The following activities are strictly prohibited under Betjam's Terms & Conditions. Violations may result in permanent account closure and forfeiture of your balance.

• Creating multiple accounts to claim bonus benefits.
• Betting using match-fixing or insider information.
• Using bots or automated software to place bets.
• Using another person's account or selling your account.
• Exploiting platform vulnerabilities or bugs for unfair advantage.
• Transacting through money laundering or illegal funds.
• Threatening or harassing other users or Betjam staff.
• Attempting to verify an account using false identity or fake documents.

Betjam takes your personal data security seriously. All information provided at registration is protected by SSL encryption. We never sell your personal information to third parties.

• Your name, mobile number, and payment details are stored with full encryption.
• Betjam may use your information only for service improvement and legal compliance purposes.
• Requests to view or delete your data can be sent to support@betjam.im.
• Cookies are used to improve user experience — see our Privacy Policy for details.

For more details, visit our Privacy Policy Read.

Betjam believes betting is a form of entertainment, not a source of income. Responsible gaming is a core part of our Terms & Conditions. We want you to bet in a healthy, enjoyable way.

• You can set your own betting limits (daily/weekly/monthly) at any time.
• You can temporarily deactivate your own account (Self-Exclusion) whenever you need to.
• If you feel betting is becoming a habit, contact our support team right away.
• Never bet with borrowed money or funds set aside for bills.
• Don't chase your losses by placing more bets after a loss.

Betjam may suspend or permanently close any account at any time without prior notice for the reasons listed below. This is an integral part of Betjam's Terms & Conditions.

• Violating any provision of these Terms & Conditions.
• If an account is registered with false information or fails verification.
• Evidence of fraudulent or suspicious activity.
• Extended account inactivity (more than 12 months).
• Due to legal requirements or directives from a regulatory authority.

Any valid balance will be returned upon account closure. However, if fraud is established, the balance may be forfeited. You may also request account closure at any time by emailing support@betjam.im.

Betjam reserves the right to update these terms and conditions at any time. When changes are made, the "Last Updated" date at the top of the page will be revised, and users will be notified via their registered mobile number or email for any significant changes.

• Continuing to use the platform after updated terms are published will be considered your acceptance of the new terms.
• Check back on this page regularly to stay informed about any updates.
• Send any questions or complaints regarding these Terms & Conditions to support@betjam.im.

Betjam holds your trust and confidence in the highest regard. Our Terms & Conditions are designed with your best interests in mind. Welcome to the Betjam family.